You've got big healthcare set-ups. Now what?

It's time you truly understand your patients and spot opportunities to make them happier- so they stay with you longer.

With Efeedor App, you can digitally capture patient sentiments and receive actionable insights in the form of alerts & reports.

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FOR EVERY HEALTHCARE

Ideal to use in hospitals, nursing homes or clinics to understand patient
sentiments, staff responsiveness, facility rating and overall satisfaction.

Capture patient feedback using any feedback enabled Android device to understand your patients better - so you can grow bigger. Get detailed reporting & real-time alerts. Truly understand your patients and spot opportunities to make them happier - so they stay with you longer.


Learn more Request for demo
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USE ANY ANDROID DEVICE

Use any Android device to take patient feedback
or Install touchscreen kiosks at various touchpoints in hospitals

Android is designed to run on many different types of devices, from phones to tablets and for different screen size. The app provide a flexible user interface that adapts to different screen configurations.

3 SIMPLE STEPS

Automate your entire patient feedback management process
with these 3 simple steps.

HANDOVER DEVICE

Handover feedback-enabled touch screen devices
to the patients during the time of discharge.

CAPTURE FEEDBACK

Capture feedback from patients about
your doctors, services, facilities & more.

RECEIVE REPORTS & ALERTS

Receive instant alerts and analyze complete reports
with charts, graphs and actionable insights.




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REAL TIME REPORTING

Get detailed reporting and analytics on the web dashboard
with charts, graphs & actionable insights.

The web dashboard gives you clear metrics on total feedbacks taken, satisfied & unsatisfied patients, total complaints received vs solved etc. The different types of charts gives you analytics on parameter wise and department wise performance, patient's hospital selection criteria etc. The graphs gives helps you periodically analyze overall patient satisfaction index, net promoter score etc.


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SMS & EMAIL ALERTS

Get instant sms and email notifications for every low rating feedbacks
in the form of resolvable compliants & tickets.

This feature helps you take quicker actions on unhappy patients. Assign feedbacks to right persons to take quick actions on any negative experience raised by the patient. Surprise your patients by quickly addressing their issues before they leave the hospital- so that you convert them to promoters. Write corrective actions taken for Set up escalations to management if patient issues are not solved on time. Comfort your patients with automated notifications when complaints are solved. Setup weekly, monthly reports and digest to your inbox.

MULTI DEVICE

Our applicaation provides a flexible interface that adapts to different screen sizes and configurations.

MULTI LINGUAL

Our app supports multi languages. Do not ever worry about giving a local comfort to your patients.

MULTI LOCATION

Different locations have different requirements. Find out how they are doing best with comparative data.

HIGHLY SECURE

Our application is hosted with highly secure Virtual private servers, which means it is secure and fast.

WORKS OFFLINE

No internet or Wifi connection is required to take surveys. Our app works even in offline mode.

POWERFUL INTEGRATIONS

Our application can be integrated with any hospital management system (HIS/ HMS/ HCRM).

INSTANT NOTIFICATIONS

Reduce your response with instant notifications and surprise your patients with quick response.

24/7 SUPPORT

Our support team never likes to sleep. Feel free to disturb us anytime on any queries.

GET LIVE UPDATES

No spam promise - only latest news and updates!

PRODUCT PACKAGES

Choose an ideal package suitable for your healthcare set up.
Feel free to run a trial before you make a purchase.

Basic
Rs.1800
per month, billed annually
  • 1 Device License
  • 1 Web User
  • Single Language
  • 200 Feedbacks
  • IP / OP App
Try for free
  • White-Labelled feedbacks
  • Works Offline
  • Basic Reporting
  • Email Alerts
  • Monthly Email Digest
  • Support by Email
  • -
  • -
Advanced
Rs.3600
per month, billed annually
  • 3 Device Licenses
  • 3 Web Users
  • Two Languages
  • 500 Feedbacks
  • IP & OP Apps
Try for free
  • Logic-based feedbacks
  • Advance Reporting
  • Download Reports
  • Automate CAPA
  • Schedule Alerts
  • Weekly & Monthly Digest
  • Support on Call
  • Plus all Basic features
Premium
Rs.5400
per month, billed annually
  • Unlimited Device Licenses
  • Unlimited Web Users
  • Multi Lingual
  • Unlimited Feedbacks
  • IP, OP & Admin Apps
Try for free
  • SMS Alerts
  • API Integrations
  • Comparative reports
  • Monthly Expert Advice
  • Training on Demand
  • Dedicated Account Manager
  • Priority Support
  • Plus all Advanced features

BEHIND THE SCENES

Bringing years of experience to this young company
with just one goal - enhance patient experience.

Manu is the Co-founder and CEO of Efeedor, a global company that builds software for enhancing patient experiences. Manu is responsible for setting the overall direction and product sales strategy for the company. Manu holds a degree in Bachelor of Engineering.

Manu Mohan

CEO, Cofounder

Vinod is the chief technology officer at Efeedor. In that role, he leads the development of the technology strategies and teams that will enable Efeedor to be a world-class healthcare product. Before Efeedor, Vinod has successful run companies in the field of IT.

Vinod PA

CTO, Cofounder

Vishnu leads the development of Efeedor's core technology and infrastructure. Prior to this, Vishnu has successfully built and deployed several products in the space of Customer relationship management.

Vishnu Choudhary

Lead Developer

Amit heads the Mobile and Design team for Efeedor. Amit is responsible for successfully executing the design outputs of the mobile application based on the inputs from product development team.

Amit Nair

Lead Designer

GET YOUR 14 DAYS FREE TRIAL NOW!

Free to get started, affordable as you come along.