With Efeedor patient feedback system, healthcare organizations can capture real-time feedbacks digitally and generate actionable insights & reports.
Ideal to use in hospitals, nursing homes or clinics to understand patient
sentiments, staff responsiveness, facility rating and overall satisfaction.
Capture patient feedback using any feedback enabled Android device to understand your patients better - so you can grow bigger. Get detailed reporting & real-time alerts. Truly understand your patients and spot opportunities to make them happier - so they stay with you longer.
Use any Android device to take patient feedback
or Install touchscreen kiosks at various touchpoints in hospitals
Android is designed to run on many different types of devices, from phones to tablets and for different screen size. The app provide a flexible user interface that adapts to different screen configurations.
Automate your entire patient feedback management process
with these 3 simple steps.
Handover feedback-enabled touch screen devices
to the patients during the time of discharge.
Capture feedback from patients about
your doctors, services, facilities & more.
Receive instant alerts and analyze complete reports
with charts, graphs and actionable insights.
Get detailed reporting and analytics on the web dashboard
with charts, graphs & actionable insights.
The web dashboard gives you clear metrics on total feedbacks taken, satisfied & unsatisfied patients, total complaints received vs solved etc. The different types of charts gives you analytics on parameter wise and department wise performance, patient's hospital selection criteria etc. The graphs gives helps you periodically analyze overall patient satisfaction index, net promoter score etc.
Get instant sms and email notifications for every low rating feedbacks
in the form of resolvable compliants & tickets.
This feature helps you take quicker actions on unhappy patients. Assign feedbacks to right persons to take quick actions on any negative experience raised by the patient. Surprise your patients by quickly addressing their issues before they leave the hospital- so that you convert them to promoters. Write corrective actions taken for Set up escalations to management if patient issues are not solved on time. Comfort your patients with automated notifications when complaints are solved. Setup weekly, monthly reports and digest to your inbox.
Our applicaation provides a flexible interface that adapts to different screen sizes and configurations.
Our app supports multi languages. Do not ever worry about giving a local comfort to your patients.
Different locations have different requirements. Find out how they are doing best with comparative data.
Our application is hosted with highly secure Virtual private servers, which means it is secure and fast.
No internet or Wifi connection is required to take surveys. Our app works even in offline mode.
Our application can be integrated with any hospital management system (HIS/ HMS/ HCRM).
Reduce your response with instant notifications and surprise your patients with quick response.
Our support team never likes to sleep. Feel free to disturb us anytime on any queries.
Join these smart healthcare organisations leveraging Efeedor to master the art of patient experience.
Bringing years of experience to this young company
with just one goal - enhance patient experience.
Founder & CEO
CTO, Co-founder
Lead Designer
Chief Advisor
Free to get started, affordable as you come along.
