EFEEDOR PATIENT FEEDBACK MANAGEMENT SYSTEM
Your operating system for patient experience
Efeedor PFMS provides the ability to listen to your patients across all channels, identify key focus areas, and cultivate a culture of action.
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Identify gaps and opportunities.
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Make informed, strategic decisions
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Build a culture of proactive action
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Improve brand & online reputation
Patient engagements
increase in Google reviews
Hospital brands
Growth in PX Metrics
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Why Choose Efeedor Patient Feedback System?
Omnichannel feedbacks
Facilitate patient feedback through SMS, email, on-premise tablets, smartphones via QR codes, and website forms for seamless and diverse submission options.
Multiligual forms
Customize feedback forms to align with quality improvement objectives and cater to patients' language preferences for increased engagement.
Dashboard Insights
Use intelligent dashboards to track patient feedback trends and identify areas for improvement. Monitor PSAT and NPS regularly, intervening as needed to maintain high scores.
Ticketing & Escalations
Implement instant ticketing for negative feedback to relevant departments and establish escalations for timely resolution to ensure swift action on concerns.
Get started
Ready to supercharge your healthcare?
Elevate your healthcare experience and gain a competitive edge by being among the first to leverage our groundbreaking solutions.
Get Started with Efeedor
Give us a call or fill in the form below to request a demo from a solution expert.
Frequently Asked Questions
Yes, we offer a 15-day free trial for all our software licenses, allowing you to explore the features before committing to a subscription.
Yes, we offer customization for all our software products to meet your specific requirements. Please contact our sales or support team to discuss your needs.
Yes, our software integrates with several other healthcare systems based on your requirements.
Implementation typically takes less than two weeks for any of Efeedor’s products. However, the timeline may vary depending on the customizations and additional features needed.